
What payment options do you allow?
Currently, we support PayPal and Moneybookers . We may expand upon this in the future, based on demand.
When will I get paid?
We offer a fast Net-5 payment schedule, but almost always pay Net-1. This means that assuming you have reached the minimum payout of $25 (see above), you will be paid between the 1st and the 5th of the following month. Therefore, you can expect your earnings for the month of April on May 1st.
What is the minimum amount I have to earn before I can get paid?
We have a $25 minimum withdrawal requirement. If you earn less than that in a given month, that amount will be rolled over until next month. For example, if you earned $12.50 in March and another $12.50 in April, then you would be paid $25 on May 1st.
I wasn't paid, but I made over $25 - the minimum amount! What's up?
Your balance was most likely rolled over because you did not enter your payment details. Make sure you have your payment details in your account profile, or we obviously have no way of paying you!
Can you send me payment via bank wire or cheque?
We typically do not allow this, but can make exceptions for larger publishers ($5,000+ month).
How many ads can I have on one page?
You are allowed to have up to three 1upAds ads on a single page, as long as they are decently separated apart (for example, placing 3 728x90 banners right on top of each other is not allowed).
Do you allow international publishers?
Yes! However, it is up to the publisher to make sure that their country can accept payment from our available payment options.
Ads are displaying, but my statistics appear empty. What's up?
First, make sure that your ad zone has been approved. All new or edited zones require manual approval by a staff member before. You should receive an e-mail notification once your ad zone has been approved.
Secondly, make sure that you have added the URL that your ad zone is appearing on to your account profile.
Lastly, please allow up to an hour for the cache to update as statistics can occasionally be delayed.
How long are stats delayed?
Statistics can take up to an hour to update. It takes a lot of server resources to update our database multiple times each and every second of every day. We do this for performance reasons, which means lower costs for us and higher payouts for you.
How can I prevent my advertiser ads from displaying on my own website?
Please contact us using the Messaging system with both your advertiser and publisher usernames.
How do I insert 1upAds into my Flash game?
First, please be aware that our ad code is Actionscript-3.
After creating an in-game ad, you will be presented with a snippet of Actionscript-3 code (you can also find this by clicking the link icon of an in-game ad, on the My Ads page). Place this in the first frame of your Flash game along with your preloader code. Remember to download the oumAd.zip file, unzip it, and place the oumAd.as file in the same folder as your .fla Flash source file. Change the X and Y values to position your ad as needed.
How do I create an ad?
First, confirm that you have added funds into your account by visiting the Invoices page. If you haven't added funds to your account yet, you can do so by visiting the Add Funds page. Please note that Moneybookers deposits have to be manually approved and can take up to 24-48 hours. PayPal deposits, on the other hand, are approved instantly.
Once funds have been added to your account, visit the New Ad page and type in a title and select a ad size.
The next page is where you upload your banner image (.GIF, .PNG, .JPG,) or Flash .SWF ad. On this page you must enter the website address that the ad will point to once clicked by the end user. The ALT tag is simply the text shown before the ad is loaded. This text is rarely seen and this is optional.
On the following page, you will see 5 campaign boxes where you can select geo-targeting options. Only one campaign is required to get an ad displaying on the network. On this page you must manually type in the amount of clicks that you would like to add to the campaign. For ads to perform correctly, you should separate specific counties to one ad and make another ad if you are wanting global traffic for the same ad image. If this is not done, an ad may only deliver the global traffic.
How can I get more traffic?
First, ensure that you're using multiple image sizes, and keep in mind that the smallest ads tend to perform the slowest.
Next, try expanding your geo-targeting coverage. For example, if you're currently only targeting the United States, add Canada and the UK to gain more traffic that way.
Lastly, try testing different ad images to compare the CTR's of each ad. An ad with a higher CTR will naturally receive traffic faster than an one with a lower CTR.
We are currently working on a sophisticated bidding system that will allow you to bid more to receive traffic faster.
I created an ad, but it's not displaying. What's up?
Make sure that your ad has been approved. All new and edited ads require manual approval by a staff member before being displayed. Ad approval time can take up to 48 hours, so please be patient.
What is the Actionscript-3 ad code?
Below is the code needed to set up an AS3 Flash ad. Once you have a completed ad or movie in Flash, simply create an invisible box over the entire ad, convert it to a symbol, and type in the instance name clickLevel. Then paste the following code in an empty frame on the stage:
var _url:String = ""; if (LoaderInfo(root.loaderInfo).parameters.clickTAG) { _url = LoaderInfo(root.loaderInfo).parameters.clickTAG; clickLevel.addEventListener(MouseEvent.MOUSE_UP, handleMouse); } function handleMouse(event:MouseEvent):void { navigateToURL(new URLRequest(_url), "_blank"); } clickLevel.buttonMode=true;
What is the Actionscript-2 ad code?
Below is the code needed to set up an AS2 Flash ad. Once you have a completed ad or movie in Flash, simply create an invisible box over the entire ad. Then convert it to a symbol and paste the following code inside the symbol on an empty frame: on (release) { if (clickTAG.substr(0,5) == "http:") { getURL(clickTAG); } }